RETURN POLICY

 RETURN POLICY

If you are not completely satisfied with your purchase, you can create a return and send back your purchase within 14 days of delivery receipt. We are happy to offer a refund on unsuitable items that are returned to us in accordance with our Returns Policy.

• All items should be returned new and unused, with BLOSSOM cards and tags and with the original packaging within 14 calendar days from the day after you receive your order.
• Returns that are damaged, soiled, worn or altered may not be accepted and could be sent back to you.

We provide free replacements for any damaged products during transit. Please contact us within 3 days of delivery, we will send a replacment without any charges.

Non-returnable Items

• Merchandise purchased at Extra 10% OFF (TENOFF100), Extra 15% OFF (15OFF200, THANKYOU15), Buy 3 Get 1 Free, Jewelry Box (aka, any 4 for $99), gift bundle (aka, any 3 for $89) are considered as Final Sale, are not eligible for return.
• We cannot accept items that were purchase with store gift cards or store credits.
• We cannot accept items that have been engraved, personalized or altered.
• We do not accept returns we receive outside of our 14 days return policy.  

Refunds

• Customers will be responsible for paying for your own shipping costs for returning your items.
•  Each piece of jewelry is intricately handmade. To uphold fair wages for our diligent craftsmen, consequently, a 15% processing fee will be deducted from returned orders.

Exchanges 

We do not accept exchanges. Customers must follow the return process (stated above) for any unwanted products and will need to place a new order for their desired product.